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    Stucked

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    idkwatisgoing
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    Stucked

    Post by idkwatisgoing on Tue Apr 26, 2016 11:38 am


    My client seem not running well, it already stuck at this white screen for 10 minutes, how to access it?
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    fshnchps


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    Re: Stucked

    Post by fshnchps on Tue Apr 26, 2016 6:37 pm

    There's too little information for me to help you, can you try to explain your steps of installing the game, or has the game worked for you before?
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    idkwatisgoing
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    Re: Stucked

    Post by idkwatisgoing on Tue Apr 26, 2016 10:10 pm

    downloading the main client, installing progress shown no error, download the manual patch and replace into the file, then show this, i tried redownload client again but still like that...
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    fshnchps


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    Re: Stucked

    Post by fshnchps on Wed Apr 27, 2016 6:05 am

    It will turn white like that and crash when either of the following happens:

    - Missing files or corrupted files (could be from when downloading or patching the game, example deleting files you shouldn't have)

    - Resolution incompatibility, the game looks like it's trying to open 800x600 so shouldn't be a problem here

    - Config.inb broken, you can try download another config.inb from the forum in download section.

    - Process: Dragonica.exe from anywhere, be it another server or this is still running in the background not properly closed. Use task manager to kill it.

    - Lack of graphics card, well .. nobody has had this problem. What kind of GPU do you have?

    - Lack of memory, nobody has really had this problem either but you can check how much available free memory you have by opening task manager
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    idkwatisgoing
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    Re: Stucked

    Post by idkwatisgoing on Wed Apr 27, 2016 12:28 pm

    my graphics card is nvidia gt 920 so i dont think is my gpu problem,
    my ram is 8 gb so i also dont think is ram problem,
    i dont have any other version of dragonica on background also,
    config.inb i have just download on the forum and replace it but nothing change,
    i have download the client for 2 times so i dont think is corrupt lol...
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    fshnchps


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    Re: Stucked

    Post by fshnchps on Wed Apr 27, 2016 12:36 pm

    When you replace it, do you delete any files?

    You could try go into game folder \ release \ config.xml

    find Width= and Height= and change to a resolution you know will work.

    If that doesn't work, then I can only think you installed it wrong. or some files being deleted by antivirus or something.

    Another option is you can add me on skype:thejoe67 and install teamviewer, and I will install it for you to make sure everything is properly installed and I can troubleshoot the problem from there for you.
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    idkwatisgoing
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    Re: Stucked

    Post by idkwatisgoing on Wed Apr 27, 2016 12:57 pm

    my computer is 1366x768 so i set
    width as 1366
    height as 768

    and it also do nothing,
    and i tried 800x600 but the end is the same.
    if u wanna to teamviewer me i also no problem,
    but my location is malaysia and network at here is extream slow (100kb/s)
    so i think u cant download the file in short time lol..
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    fshnchps


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    Re: Stucked

    Post by fshnchps on Wed Apr 27, 2016 1:06 pm

    Before we teamviewer, make sure you have latest manual update and the game installer downloaded.
    but you still need to add me on skype to give me your teamviewer information

    and seriously why does everyone upload screenshot and don't choose "don't resize" click your screenshot. Do you think I can read anything
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    idkwatisgoing
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    Re: Stucked

    Post by idkwatisgoing on Wed Apr 27, 2016 2:09 pm

    could i update my computer to win10 to access into this server LOL?
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    Re: Stucked

    Post by idkwatisgoing on Mon May 02, 2016 5:40 am

    admin i resolve the problem, the problem is resolution problem, i used it at a old computer and open it to 1366x768(fullscreen) and now my computer run normally

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    Re: Stucked

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